# IRU Framework Documentation Review - Gaps and Fixes

## Review Date: 2025-01-27

## Identified Gaps and Issues

### 1. Missing Exhibit B Definition and Content
- **Issue**: Exhibit B (Fee Schedule) is referenced but not defined in definitions section, and content is placeholder
- **Impact**: High - Critical for agreement execution
- **Fix**: Add definition, create fee schedule template

### 2. Missing Service Level Agreements (SLAs)
- **Issue**: SLAs mentioned in flow document but not defined in legal agreement
- **Impact**: High - Critical for service expectations
- **Fix**: Add Part XII: Service Level Agreements

### 3. Missing Phoenix Portal References
- **Issue**: Phoenix portal mentioned in flow but not in legal agreement
- **Impact**: Medium - Important for operational clarity
- **Fix**: Add references to Phoenix portal in relevant sections

### 4. Missing Data Retention Policies
- **Issue**: Data retention not detailed in agreement
- **Impact**: Medium - Important for compliance
- **Fix**: Add data retention section

### 5. Missing Audit Rights
- **Issue**: Audit rights not specified
- **Impact**: Medium - Important for compliance and transparency
- **Fix**: Add audit rights section

### 6. Missing Business Continuity/Disaster Recovery
- **Issue**: BC/DR mentioned but not detailed
- **Impact**: High - Critical for operational resilience
- **Fix**: Add business continuity section

### 7. Missing Support Levels
- **Issue**: Support mentioned but levels not detailed
- **Impact**: Medium - Important for operations
- **Fix**: Add support levels section

### 8. Missing Upgrade/Change Management Procedures
- **Issue**: Updates mentioned but procedures not detailed
- **Impact**: Medium - Important for operations
- **Fix**: Add change management section

### 9. Missing Liability and Insurance
- **Issue**: Liability mentioned but not detailed
- **Impact**: High - Critical for legal protection
- **Fix**: Add liability and insurance section

### 10. Missing Capacity Expansion Procedures
- **Issue**: Capacity adjustments mentioned but procedures not detailed
- **Impact**: Medium - Important for scalability
- **Fix**: Add capacity expansion section

### 11. Missing Termination Fees
- **Issue**: Termination costs not specified
- **Impact**: Medium - Important for financial clarity
- **Fix**: Add termination fees section

### 12. Missing Version Control for SaaS
- **Issue**: Updates mentioned but version control not detailed
- **Impact**: Low - Important for technical clarity
- **Fix**: Add version control section

### 13. Typo: "IRIS Term" instead of "IRU Term"
- **Issue**: Typo in Part III, Section 3.1
- **Impact**: Low - But needs correction
- **Fix**: Correct typo

### 14. Missing Dispute Resolution Escalation
- **Issue**: Only arbitration mentioned, no escalation
- **Impact**: Medium - Important for dispute resolution
- **Fix**: Add escalation procedures

### 15. Missing Force Majeure Details
- **Issue**: Force majeure mentioned but not detailed
- **Impact**: Medium - Important for risk management
- **Fix**: Expand force majeure section

### 16. Missing Compliance Monitoring Procedures
- **Issue**: Compliance mentioned but monitoring not detailed
- **Impact**: Medium - Important for compliance
- **Fix**: Add compliance monitoring section

### 17. Missing Participant Obligations Details
- **Issue**: Participant obligations could be more detailed
- **Impact**: Medium - Important for clarity
- **Fix**: Expand participant obligations

### 18. Missing Data Portability Details
- **Issue**: Data portability mentioned but format/details not specified
- **Impact**: Medium - Important for termination
- **Fix**: Expand data portability section

### 19. Missing Intellectual Property Details
- **Issue**: IP mentioned but could be more detailed
- **Impact**: Low - But important for clarity
- **Fix**: Expand IP section

### 20. Missing Confidentiality Details
- **Issue**: Confidentiality mentioned but not detailed
- **Impact**: Medium - Important for security
- **Fix**: Expand confidentiality section

## Implementation Priority

### Critical (Fix Immediately)
1. Exhibit B definition and content
2. Service Level Agreements
3. Business Continuity/Disaster Recovery
4. Liability and Insurance
5. Typo correction (IRIS → IRU)

### High Priority (Fix Soon)
6. Phoenix Portal references
7. Data retention policies
8. Audit rights
9. Support levels
10. Upgrade/change management

### Medium Priority (Fix When Possible)
11. Capacity expansion procedures
12. Termination fees
13. Dispute resolution escalation
14. Force majeure details
15. Compliance monitoring procedures

### Low Priority (Enhancement)
16. Version control for SaaS
17. Participant obligations expansion
18. Data portability details
19. Intellectual property expansion
20. Confidentiality expansion
