453 lines
9.9 KiB
Markdown
453 lines
9.9 KiB
Markdown
|
|
# DBIS CHANGE CONTROL BOARD (CCB) CHARTER
|
||
|
|
## Change Control Board Authority and Procedures
|
||
|
|
|
||
|
|
**Document Number:** DBIS-DOC-CCB-001
|
||
|
|
**Version:** 1.0
|
||
|
|
**Date:** 2024-01-15
|
||
|
|
**Classification:** UNCLASSIFIED
|
||
|
|
**Authority:** DBIS Executive Directorate
|
||
|
|
**Approved By:** [Signature Block]
|
||
|
|
**Effective Date:** 2024-01-15
|
||
|
|
**Status:** Active
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## DOCUMENT METADATA
|
||
|
|
|
||
|
|
**Version:** 1.0
|
||
|
|
**Last Updated:** 2024-01-15
|
||
|
|
**Effective Date:** 2024-01-15
|
||
|
|
**Status:** Active
|
||
|
|
**Authority:** DBIS Executive Directorate
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## OVERVIEW
|
||
|
|
|
||
|
|
This charter establishes the Change Control Board (CCB) for the DBIS documentation corpus. The CCB is responsible for reviewing, approving, and coordinating changes to institutional documents.
|
||
|
|
|
||
|
|
**Purpose:** To provide structured governance for documentation changes, ensuring quality, consistency, and compliance with institutional standards.
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB AUTHORITY
|
||
|
|
|
||
|
|
### Authority Scope
|
||
|
|
|
||
|
|
The CCB has authority to:
|
||
|
|
- Review change requests for documentation
|
||
|
|
- Approve or reject change requests
|
||
|
|
- Prioritize change requests
|
||
|
|
- Coordinate change implementation
|
||
|
|
- Monitor change progress
|
||
|
|
- Ensure change compliance
|
||
|
|
|
||
|
|
### Authority Limits
|
||
|
|
|
||
|
|
The CCB does not have authority to:
|
||
|
|
- Approve constitutional changes (requires SCC approval)
|
||
|
|
- Approve statutory code changes (requires SCC approval)
|
||
|
|
- Override Executive Directorate decisions
|
||
|
|
- Make policy decisions (only documentation changes)
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB COMPOSITION
|
||
|
|
|
||
|
|
### Core Members
|
||
|
|
|
||
|
|
**Chair:**
|
||
|
|
- Documentation Manager
|
||
|
|
- Responsibilities: Lead CCB meetings, make final decisions, coordinate activities
|
||
|
|
|
||
|
|
**Core Members:**
|
||
|
|
1. **Technical Representative**
|
||
|
|
- Technical Department representative
|
||
|
|
- Responsibilities: Review technical accuracy, assess technical impacts
|
||
|
|
|
||
|
|
2. **Legal Representative**
|
||
|
|
- Legal Department representative
|
||
|
|
- Responsibilities: Review legal compliance, assess legal impacts
|
||
|
|
|
||
|
|
3. **Security Representative**
|
||
|
|
- Security Department representative
|
||
|
|
- Responsibilities: Review security implications, assess security impacts
|
||
|
|
|
||
|
|
4. **Operations Representative**
|
||
|
|
- Operations Department representative
|
||
|
|
- Responsibilities: Review operational impacts, assess usability
|
||
|
|
|
||
|
|
5. **Compliance Representative**
|
||
|
|
- Compliance Department representative
|
||
|
|
- Responsibilities: Review compliance implications, assess compliance impacts
|
||
|
|
|
||
|
|
### Ad Hoc Members
|
||
|
|
|
||
|
|
**Subject Matter Experts:**
|
||
|
|
- Invited as needed based on change request
|
||
|
|
- Provide specialized expertise
|
||
|
|
- Participate in relevant discussions
|
||
|
|
|
||
|
|
**Examples:**
|
||
|
|
- Financial expert (for financial document changes)
|
||
|
|
- Governance expert (for governance document changes)
|
||
|
|
- Technical specialist (for technical document changes)
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB RESPONSIBILITIES
|
||
|
|
|
||
|
|
### Primary Responsibilities
|
||
|
|
|
||
|
|
1. **Change Request Review:**
|
||
|
|
- Review all change requests
|
||
|
|
- Assess change impacts
|
||
|
|
- Evaluate change feasibility
|
||
|
|
- Determine change priority
|
||
|
|
|
||
|
|
2. **Change Approval:**
|
||
|
|
- Approve appropriate changes
|
||
|
|
- Reject inappropriate changes
|
||
|
|
- Request modifications to change requests
|
||
|
|
- Set conditions for approval
|
||
|
|
|
||
|
|
3. **Change Coordination:**
|
||
|
|
- Coordinate change implementation
|
||
|
|
- Assign change responsibilities
|
||
|
|
- Monitor change progress
|
||
|
|
- Ensure change completion
|
||
|
|
|
||
|
|
4. **Change Documentation:**
|
||
|
|
- Document all decisions
|
||
|
|
- Maintain change logs
|
||
|
|
- Track change status
|
||
|
|
- Generate change reports
|
||
|
|
|
||
|
|
5. **Quality Assurance:**
|
||
|
|
- Ensure change quality
|
||
|
|
- Verify change compliance
|
||
|
|
- Validate change accuracy
|
||
|
|
- Confirm change completeness
|
||
|
|
|
||
|
|
### Secondary Responsibilities
|
||
|
|
|
||
|
|
1. **Process Improvement:**
|
||
|
|
- Identify process improvements
|
||
|
|
- Recommend process changes
|
||
|
|
- Implement process enhancements
|
||
|
|
|
||
|
|
2. **Stakeholder Communication:**
|
||
|
|
- Communicate change decisions
|
||
|
|
- Notify stakeholders of changes
|
||
|
|
- Provide change summaries
|
||
|
|
- Address stakeholder concerns
|
||
|
|
|
||
|
|
3. **Training and Support:**
|
||
|
|
- Provide change guidance
|
||
|
|
- Support change implementers
|
||
|
|
- Train on change processes
|
||
|
|
- Answer change questions
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB MEETING SCHEDULE
|
||
|
|
|
||
|
|
### Regular Meetings
|
||
|
|
|
||
|
|
**Frequency:** Monthly
|
||
|
|
|
||
|
|
**Schedule:**
|
||
|
|
- **Day:** First Tuesday of each month
|
||
|
|
- **Time:** 10:00 AM - 12:00 PM
|
||
|
|
- **Location:** [Meeting location or virtual]
|
||
|
|
- **Duration:** 2 hours
|
||
|
|
|
||
|
|
**Agenda:**
|
||
|
|
1. Review pending change requests
|
||
|
|
2. Discuss change priorities
|
||
|
|
3. Make change decisions
|
||
|
|
4. Review change status
|
||
|
|
5. Address issues and concerns
|
||
|
|
6. Plan next steps
|
||
|
|
|
||
|
|
### Special Meetings
|
||
|
|
|
||
|
|
**Frequency:** As needed
|
||
|
|
|
||
|
|
**Triggers:**
|
||
|
|
- Urgent change requests
|
||
|
|
- Critical issues
|
||
|
|
- Major changes
|
||
|
|
- Emergency situations
|
||
|
|
|
||
|
|
**Schedule:**
|
||
|
|
- Called by CCB Chair
|
||
|
|
- Minimum 24-hour notice (except emergencies)
|
||
|
|
- Duration: As needed
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CHANGE REQUEST PROCESS
|
||
|
|
|
||
|
|
### Change Request Submission
|
||
|
|
|
||
|
|
**Submission Methods:**
|
||
|
|
- Change request form
|
||
|
|
- Email to CCB
|
||
|
|
- Change management system
|
||
|
|
- Direct submission to Documentation Manager
|
||
|
|
|
||
|
|
**Required Information:**
|
||
|
|
1. Change request ID
|
||
|
|
2. Requestor information
|
||
|
|
3. Change description
|
||
|
|
4. Rationale
|
||
|
|
5. Affected documents
|
||
|
|
6. Impact analysis
|
||
|
|
7. Proposed timeline
|
||
|
|
8. Resource requirements
|
||
|
|
9. Priority classification
|
||
|
|
|
||
|
|
### Change Request Review
|
||
|
|
|
||
|
|
**Review Process:**
|
||
|
|
1. **Initial Review:** Documentation Manager reviews for completeness
|
||
|
|
2. **Impact Analysis:** Assess change impacts
|
||
|
|
3. **Technical Review:** Technical representative reviews (if technical)
|
||
|
|
4. **Legal Review:** Legal representative reviews (if legal)
|
||
|
|
5. **Security Review:** Security representative reviews (if security)
|
||
|
|
6. **CCB Review:** Full CCB reviews and decides
|
||
|
|
|
||
|
|
**Review Criteria:**
|
||
|
|
- Change necessity
|
||
|
|
- Change impact
|
||
|
|
- Change feasibility
|
||
|
|
- Change compliance
|
||
|
|
- Change quality
|
||
|
|
- Resource availability
|
||
|
|
|
||
|
|
### Change Request Decision
|
||
|
|
|
||
|
|
**Decision Options:**
|
||
|
|
1. **Approve:** Change approved for implementation
|
||
|
|
2. **Approve with Conditions:** Change approved with specific conditions
|
||
|
|
3. **Request Modifications:** Request changes to change request
|
||
|
|
4. **Reject:** Change request rejected
|
||
|
|
5. **Defer:** Change request deferred to future meeting
|
||
|
|
|
||
|
|
**Decision Factors:**
|
||
|
|
- Change necessity
|
||
|
|
- Change impact
|
||
|
|
- Change compliance
|
||
|
|
- Resource availability
|
||
|
|
- Timeline feasibility
|
||
|
|
- Quality considerations
|
||
|
|
|
||
|
|
### Change Request Implementation
|
||
|
|
|
||
|
|
**Implementation Process:**
|
||
|
|
1. Assign implementation responsibility
|
||
|
|
2. Create implementation plan
|
||
|
|
3. Implement changes
|
||
|
|
4. Review implementation
|
||
|
|
5. Verify changes
|
||
|
|
6. Approve implementation
|
||
|
|
7. Publish changes
|
||
|
|
8. Notify stakeholders
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB DECISION-MAKING
|
||
|
|
|
||
|
|
### Decision Authority
|
||
|
|
|
||
|
|
**CCB Chair:**
|
||
|
|
- Makes final decisions
|
||
|
|
- Resolves conflicts
|
||
|
|
- Approves routine changes
|
||
|
|
- Escalates major changes
|
||
|
|
|
||
|
|
**CCB Members:**
|
||
|
|
- Provide input and recommendations
|
||
|
|
- Vote on decisions (if voting required)
|
||
|
|
- Review and approve changes
|
||
|
|
- Support decision implementation
|
||
|
|
|
||
|
|
### Decision Process
|
||
|
|
|
||
|
|
**Routine Changes:**
|
||
|
|
- CCB Chair reviews
|
||
|
|
- CCB Chair decides
|
||
|
|
- CCB Chair documents decision
|
||
|
|
|
||
|
|
**Standard Changes:**
|
||
|
|
- CCB reviews
|
||
|
|
- CCB discusses
|
||
|
|
- CCB decides (consensus or majority vote)
|
||
|
|
- CCB documents decision
|
||
|
|
|
||
|
|
**Major Changes:**
|
||
|
|
- CCB reviews
|
||
|
|
- CCB discusses
|
||
|
|
- CCB recommends
|
||
|
|
- Escalates to Executive Directorate
|
||
|
|
- Executive Directorate decides
|
||
|
|
- CCB documents decision
|
||
|
|
|
||
|
|
### Voting Procedures
|
||
|
|
|
||
|
|
**When Voting Required:**
|
||
|
|
- Non-consensus decisions
|
||
|
|
- Major changes
|
||
|
|
- Controversial changes
|
||
|
|
- Requested by any member
|
||
|
|
|
||
|
|
**Voting Rules:**
|
||
|
|
- Majority vote required
|
||
|
|
- Chair votes only in case of tie
|
||
|
|
- All members must vote
|
||
|
|
- Decision documented
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB DOCUMENTATION
|
||
|
|
|
||
|
|
### Meeting Minutes
|
||
|
|
|
||
|
|
**Required Information:**
|
||
|
|
- Meeting date and time
|
||
|
|
- Attendees
|
||
|
|
- Agenda items
|
||
|
|
- Discussion summary
|
||
|
|
- Decisions made
|
||
|
|
- Action items
|
||
|
|
- Next steps
|
||
|
|
|
||
|
|
**Distribution:**
|
||
|
|
- All CCB members
|
||
|
|
- Executive Directorate
|
||
|
|
- Change requestors (as relevant)
|
||
|
|
- Documentation team
|
||
|
|
|
||
|
|
### Change Log
|
||
|
|
|
||
|
|
**Required Information:**
|
||
|
|
- Change request ID
|
||
|
|
- Change description
|
||
|
|
- Decision
|
||
|
|
- Decision date
|
||
|
|
- Implementation status
|
||
|
|
- Completion date
|
||
|
|
|
||
|
|
**Maintenance:**
|
||
|
|
- Updated after each meeting
|
||
|
|
- Maintained by Documentation Manager
|
||
|
|
- Available to all stakeholders
|
||
|
|
|
||
|
|
### Reports
|
||
|
|
|
||
|
|
**Monthly Report:**
|
||
|
|
- Change requests received
|
||
|
|
- Change requests reviewed
|
||
|
|
- Change requests approved/rejected
|
||
|
|
- Change implementation status
|
||
|
|
- Issues and concerns
|
||
|
|
|
||
|
|
**Quarterly Report:**
|
||
|
|
- Summary of changes
|
||
|
|
- Change trends
|
||
|
|
- Process improvements
|
||
|
|
- Recommendations
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB MEMBER RESPONSIBILITIES
|
||
|
|
|
||
|
|
### Individual Responsibilities
|
||
|
|
|
||
|
|
**All Members:**
|
||
|
|
- Attend meetings regularly
|
||
|
|
- Review change requests
|
||
|
|
- Provide timely input
|
||
|
|
- Participate in discussions
|
||
|
|
- Support decisions
|
||
|
|
- Maintain confidentiality
|
||
|
|
|
||
|
|
**CCB Chair:**
|
||
|
|
- Lead meetings
|
||
|
|
- Coordinate activities
|
||
|
|
- Make decisions
|
||
|
|
- Document decisions
|
||
|
|
- Communicate with stakeholders
|
||
|
|
- Manage CCB operations
|
||
|
|
|
||
|
|
**Core Members:**
|
||
|
|
- Represent department interests
|
||
|
|
- Provide expertise
|
||
|
|
- Review relevant changes
|
||
|
|
- Support decision-making
|
||
|
|
- Implement approved changes (as assigned)
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## ESCALATION PROCEDURES
|
||
|
|
|
||
|
|
### Escalation to Executive Directorate
|
||
|
|
|
||
|
|
**Escalation Triggers:**
|
||
|
|
- Major structural changes
|
||
|
|
- Policy-impacting changes
|
||
|
|
- Compliance-critical changes
|
||
|
|
- Multi-department impacts
|
||
|
|
- Constitutional changes (to SCC)
|
||
|
|
- Statutory code changes (to SCC)
|
||
|
|
|
||
|
|
**Escalation Process:**
|
||
|
|
1. CCB identifies escalation need
|
||
|
|
2. CCB documents escalation rationale
|
||
|
|
3. CCB Chair escalates to Executive Directorate
|
||
|
|
4. Executive Directorate reviews
|
||
|
|
5. Executive Directorate decides
|
||
|
|
6. CCB implements decision
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## CCB EFFECTIVENESS
|
||
|
|
|
||
|
|
### Success Metrics
|
||
|
|
|
||
|
|
**Metrics:**
|
||
|
|
- Change request processing time
|
||
|
|
- Change approval rate
|
||
|
|
- Change implementation success
|
||
|
|
- Stakeholder satisfaction
|
||
|
|
- Process compliance
|
||
|
|
|
||
|
|
**Targets:**
|
||
|
|
- Process change requests within 5 business days
|
||
|
|
- Maintain >90% change implementation success
|
||
|
|
- Achieve >4/5 stakeholder satisfaction
|
||
|
|
|
||
|
|
### Continuous Improvement
|
||
|
|
|
||
|
|
**Improvement Activities:**
|
||
|
|
- Regular process reviews
|
||
|
|
- Stakeholder feedback
|
||
|
|
- Process refinements
|
||
|
|
- Training updates
|
||
|
|
- Best practice adoption
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
## RELATED DOCUMENTS
|
||
|
|
|
||
|
|
- [Change Management Process](Change_Management_Process.md)
|
||
|
|
- [Configuration Management Plan](Configuration_Management_Plan.md)
|
||
|
|
- [Document Control Standards](Document_Control_Standards.md)
|
||
|
|
- [Update Trigger Procedures](Update_Trigger_Procedures.md)
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
**END OF CCB CHARTER**
|
||
|
|
|