# DBIS DOCUMENTATION UPDATE TRIGGER PROCEDURES ## Event-Driven Documentation Update Framework **Document Number:** DBIS-DOC-TRIG-001 **Version:** 1.0 **Date:** 2024-01-15 **Classification:** UNCLASSIFIED **Authority:** DBIS Executive Directorate **Approved By:** [Signature Block] **Effective Date:** 2024-01-15 **Status:** Active --- ## DOCUMENT METADATA **Version:** 1.0 **Last Updated:** 2024-01-15 **Effective Date:** 2024-01-15 **Status:** Active **Authority:** DBIS Executive Directorate --- ## OVERVIEW This document establishes procedures for identifying, responding to, and processing trigger events that require documentation updates. It defines update triggers, response workflows, and implementation procedures. **Purpose:** To ensure documentation remains current and accurate by systematically responding to events that require updates. --- ## UPDATE TRIGGER CATEGORIES ### 1. Policy Changes **Trigger Events:** - New policies implemented - Policy modifications - Policy retirements - Policy clarifications **Specific Criteria:** - [ ] New policy document created - [ ] Existing policy modified (any section changed) - [ ] Policy officially retired or superseded - [ ] Policy clarification issued by authority - [ ] Policy interpretation changed - [ ] Policy scope expanded or reduced **Decision Tree:** ``` Policy change detected? ├─ New policy → Update relevant statutory code titles, governance docs ├─ Policy modified → Update affected sections in all referencing documents ├─ Policy retired → Mark as superseded, update all references └─ Policy clarified → Update clarification sections, update examples if needed ``` **Affected Documents:** - Relevant statutory code titles (check Title XVII: Amendments) - Governance documents (Articles of Governance, Governance Procedures Manual) - Operational procedures (affected operational manuals) - Compliance documents (compliance frameworks) - Related templates and examples **Response Workflow:** 1. **Detection:** Policy change notification received 2. **Assessment:** Identify affected documents using cross-reference map 3. **Impact Analysis:** Determine update scope and priority 4. **Update Planning:** Plan required updates with policy owner 5. **Implementation:** Update documents following change management process 6. **Verification:** Verify updates with policy owner 7. **Notification:** Notify stakeholders per change notification procedures **Response Time:** Within 7 business days of policy change **Responsible Party:** Documentation Manager with Policy Owner **Checklist:** - [ ] Policy change notification received and logged - [ ] Affected documents identified - [ ] Cross-reference impact assessed - [ ] Update plan created - [ ] Policy owner consulted - [ ] Updates implemented - [ ] Policy owner review completed - [ ] Stakeholders notified --- ### 2. Regulatory Changes **Trigger Events:** - New regulations issued - Regulatory updates - Compliance requirements changes - Regulatory clarifications **Specific Criteria:** - [ ] New regulation published by regulatory body - [ ] Existing regulation modified or updated - [ ] Regulation interpretation changed - [ ] Compliance requirement added, modified, or removed - [ ] Regulatory deadline changed - [ ] Regulatory reporting requirement changed **Decision Tree:** ``` Regulatory change detected? ├─ New regulation → Update compliance frameworks, legal docs ├─ Regulation modified → Update affected compliance sections ├─ Compliance requirement changed → Update compliance procedures, checklists └─ Interpretation changed → Update guidance documents, examples ``` **Affected Documents:** - Compliance documents (Title XI: Compliance, Compliance frameworks) - Legal framework documents (04_legal_regulatory/) - Regulatory framework documents (Regional Compliance Frameworks) - Operational procedures (affected operational manuals) - Compliance checklists and templates **Response Workflow:** 1. **Detection:** Regulatory change notification received 2. **Assessment:** Identify affected documents and compliance impact 3. **Impact Analysis:** Determine compliance impact and urgency 4. **Update Planning:** Plan required updates with legal/compliance team 5. **Legal Review:** Legal compliance review (required) 6. **Implementation:** Update documents following compliance procedures 7. **Verification:** Verify compliance with legal/compliance team 8. **Notification:** Notify stakeholders (may require immediate notification) **Response Time:** Within 5 business days of regulatory change (may be urgent for compliance-critical changes) **Responsible Party:** Documentation Manager with Legal/Compliance Team **Checklist:** - [ ] Regulatory change notification received and logged - [ ] Legal/compliance team notified - [ ] Compliance impact assessed - [ ] Affected documents identified - [ ] Update plan created with legal review - [ ] Legal review completed - [ ] Updates implemented - [ ] Compliance verification completed - [ ] Stakeholders notified (may require immediate notification) --- ### 3. Operational Changes **Trigger Events:** - Process changes - System changes - Organizational changes - Service changes **Affected Documents:** - Operational procedures - Technical specifications - User documentation - Training materials **Response Workflow:** 1. **Detection:** Operational change notification received 2. **Assessment:** Identify affected documents 3. **Impact Analysis:** Determine update scope 4. **Update Planning:** Plan required updates 5. **Implementation:** Update documents 6. **Verification:** Verify updates 7. **Training Update:** Update training materials if needed 8. **Notification:** Notify stakeholders **Response Time:** Within 3 business days of operational change **Responsible Party:** Operations Team Lead with Documentation Manager --- ### 4. Security Incidents **Trigger Events:** - Security breaches - Security vulnerabilities discovered - Security policy changes - Security procedure updates **Specific Criteria:** - [ ] Security breach or incident reported - [ ] Security vulnerability discovered (CVE, zero-day, etc.) - [ ] Security policy changed (Title X: Security) - [ ] Security procedure updated - [ ] Security classification changed - [ ] Security incident response procedure updated - [ ] New security threat identified **Decision Tree:** ``` Security event detected? ├─ Critical breach → Immediate update to incident response procedures ├─ Vulnerability discovered → Update security procedures, emergency procedures ├─ Policy changed → Update Title X, security frameworks └─ Procedure updated → Update operational security procedures, examples ``` **Affected Documents:** - Security framework documents (Title X: Security) - Security procedures (09_intelligence_security/) - Emergency response procedures (13_emergency_contingency/) - Incident response procedures (Security Incident Example) - Security classification guides (Security Classification Guide) **Response Workflow:** 1. **Detection:** Security incident reported (may be classified) 2. **Immediate Assessment:** Identify immediate documentation needs (within 2 hours) 3. **Impact Analysis:** Determine security documentation impact 4. **Urgent Update Planning:** Plan urgent updates with security team 5. **Security Review:** Security team review (required, may be classified) 6. **Implementation:** Update documents (may require secure handling) 7. **Verification:** Verify security accuracy with security team 8. **Notification:** Notify stakeholders (classified as appropriate, may be restricted) **Response Time:** - Critical incidents: Within 24 hours - High priority: Within 3 business days - Normal: Within 5 business days **Responsible Party:** Security Team Lead with Documentation Manager **Checklist:** - [ ] Security event reported and logged (may be classified) - [ ] Security team notified immediately - [ ] Immediate assessment completed - [ ] Security impact assessed - [ ] Affected documents identified - [ ] Urgent update plan created - [ ] Security team review completed - [ ] Updates implemented (may require secure handling) - [ ] Security verification completed - [ ] Stakeholders notified (classified as appropriate) --- ### 5. Technology Changes **Trigger Events:** - System upgrades - Technology adoption - Infrastructure changes - Software updates **Affected Documents:** - Technical specifications - System documentation - Integration guides - API documentation **Response Workflow:** 1. **Detection:** Technology change notification received 2. **Assessment:** Identify affected documents 3. **Impact Analysis:** Determine technical documentation impact 4. **Update Planning:** Plan required updates 5. **Technical Review:** Technical team review 6. **Implementation:** Update documents 7. **Verification:** Verify technical accuracy 8. **Notification:** Notify stakeholders **Response Time:** Within 5 business days of technology change **Responsible Party:** Technical Team Lead with Documentation Manager --- ### 6. User Feedback **Trigger Events:** - Critical user feedback - Error reports - Improvement requests - Usability issues **Affected Documents:** - User documentation - Quick-start guides - Examples - FAQs **Response Workflow:** 1. **Detection:** User feedback received 2. **Assessment:** Evaluate feedback priority 3. **Impact Analysis:** Determine documentation impact 4. **Update Planning:** Plan required updates 5. **Implementation:** Update documents 6. **Verification:** Verify improvements 7. **User Notification:** Notify feedback provider 8. **Publication:** Publish updates **Response Time:** - Critical: Within 2 business days - High priority: Within 5 business days - Normal: Within 10 business days **Responsible Party:** Documentation Manager with User Support Team --- ## TRIGGER RESPONSE WORKFLOW ### Step 1: Detection **Detection Methods:** - Formal notifications - Change management system - Incident reports - User feedback system - Monitoring systems **Detection Responsibilities:** - All staff: Report potential triggers - Documentation Manager: Monitor for triggers - Department heads: Notify of changes - System administrators: Report system changes ### Step 2: Assessment **Assessment Activities:** 1. Verify trigger event 2. Identify affected documents 3. Determine update priority 4. Assess resource requirements 5. Estimate timeline **Assessment Output:** - Trigger event report - Affected documents list - Priority classification - Resource requirements - Timeline estimate ### Step 3: Impact Analysis **Impact Analysis Activities:** 1. Analyze document impact 2. Identify cross-reference impacts 3. Determine compliance impacts 4. Assess user impact 5. Identify dependencies **Impact Analysis Output:** - Impact assessment report - Update scope definition - Risk assessment - Dependencies list ### Step 4: Update Planning **Planning Activities:** 1. Define update requirements 2. Assign resources 3. Create update schedule 4. Identify review requirements 5. Plan notification strategy **Planning Output:** - Update plan - Resource assignments - Schedule - Review requirements - Notification plan ### Step 5: Implementation **Implementation Activities:** 1. Update documents 2. Update cross-references 3. Update revision history 4. Update version numbers 5. Verify updates **Implementation Output:** - Updated documents - Updated cross-references - Revision history entries - Version updates ### Step 6: Review and Approval **Review Activities:** 1. Technical review (if technical documents) 2. Legal review (if legal documents) 3. Security review (if security documents) 4. Compliance review (if compliance documents) 5. Final approval **Review Output:** - Review comments - Approval status - Final approval ### Step 7: Verification **Verification Activities:** 1. Verify update accuracy 2. Verify cross-references 3. Verify compliance 4. Verify formatting 5. Test updates (if applicable) **Verification Output:** - Verification report - Approval for publication ### Step 8: Notification **Notification Activities:** 1. Prepare change summary 2. Identify stakeholders 3. Send notifications 4. Update change logs 5. Publish updates **Notification Output:** - Change notifications sent - Change logs updated - Updates published --- ## PRIORITY CLASSIFICATION ### Critical Priority **Criteria:** - Security incidents - Compliance violations - Critical errors - Legal issues **Response Time:** Within 24 hours **Approval:** Immediate (expedited process) ### High Priority **Criteria:** - Policy changes - Regulatory changes - Major operational changes - Critical user feedback **Response Time:** Within 3-5 business days **Approval:** Standard process (expedited review) ### Normal Priority **Criteria:** - Minor operational changes - Technology updates - General user feedback - Routine updates **Response Time:** Within 10 business days **Approval:** Standard process ### Low Priority **Criteria:** - Minor clarifications - Formatting improvements - Non-critical updates **Response Time:** Within 20 business days **Approval:** Standard process --- ## TRIGGER EVENT LOG All trigger events are logged in the trigger event log: **Log Entries Include:** - Event ID - Event date - Event type - Trigger category - Priority - Affected documents - Status - Completion date - Responsible party --- ## ESCALATION PROCEDURES ### Escalation Triggers **Escalate to Documentation Manager:** - Multiple documents affected - Complex updates required - Resource constraints - Timeline concerns **Escalate to Change Control Board:** - Major structural changes - Policy-impacting changes - Compliance-critical changes - Multi-department impacts **Escalate to Executive Directorate:** - Constitutional changes - Statutory code changes - Strategic changes - High-risk changes ### Escalation Process 1. Identify escalation need 2. Document escalation rationale 3. Notify escalation authority 4. Provide supporting information 5. Await escalation decision 6. Implement escalation decision --- ## QUALITY ASSURANCE ### Update Quality Standards **Accuracy:** - Verify factual accuracy - Check technical correctness - Validate references **Completeness:** - Ensure all updates complete - Verify no missing information - Check for gaps **Compliance:** - Verify standards compliance - Check format compliance - Validate classification **Consistency:** - Ensure terminology consistency - Verify cross-reference accuracy - Check formatting consistency --- ## TRIGGER DETECTION PROCEDURES ### Monitoring and Detection **Active Monitoring:** - Monitor change management system for policy/regulatory changes - Monitor security incident reporting system - Monitor technology change management system - Monitor user feedback system - Review operational change notifications **Detection Responsibilities:** - **All Staff:** Report potential triggers immediately - **Documentation Manager:** Daily review of change notifications - **Department Heads:** Notify Documentation Manager of changes - **System Administrators:** Report system/technology changes - **Security Team:** Report security incidents immediately **Detection Log:** - All potential triggers logged in trigger event log - Initial assessment within 24 hours - Priority classification within 48 hours ## TRIGGER ASSESSMENT TEMPLATE **Trigger Event Assessment Form:** ``` Event ID: [Auto-generated] Date Detected: [YYYY-MM-DD] Detected By: [Name/Department] Event Type: [Policy/Regulatory/Operational/Security/Technology/User Feedback] Priority: [Critical/High/Normal/Low] Event Description: [Detailed description of trigger event] Affected Documents: - [List affected documents] Impact Assessment: - [Description of impact] Response Plan: - [Planned response actions] Timeline: - [Estimated completion date] Responsible Party: - [Name/Department] Status: [Open/In Progress/Completed] ``` --- ## RELATED DOCUMENTS - [Document Control Standards](standards/Document_Control_Standards.md) - [Change Management Process](Change_Management_Process.md) - [Maintenance Schedule](Maintenance_Schedule.md) - [Configuration Management Plan](Configuration_Management_Plan.md) - [Risk Management Framework](Risk_Management_Framework.md) - [Change Notification Procedures](Change_Notification_Procedures.md) --- **END OF UPDATE TRIGGER PROCEDURES**