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explorer-monorepo/UDM_PRO_SSH_ISSUE.md

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# UDM Pro SSH Access Issue
**Date**: 2026-01-21
**Status**: ⚠️ SSH Connects But Commands Not Returning Output
---
## Issue
SSH connection to UDM Pro is successful (host key is being added), but commands are not returning output. This could be due to:
1. **Permission Issues**: User OQmQuS may not have permission to run iptables commands
2. **Sudo Required**: Commands may need sudo privileges
3. **Shell Environment**: Shell may be restricted or non-interactive
4. **Command Execution**: Commands may be running but output is being suppressed
---
## Alternative Approaches
### Option 1: Manual SSH Session
Connect manually and run commands:
```bash
ssh OQmQuS@192.168.11.1
# Enter password: m0MFXHdgMFKGB2l3bO4
# Then run:
sudo iptables -t nat -L PREROUTING -n -v | grep "76.53.10.36"
sudo iptables -L FORWARD -n -v --line-numbers | head -50
```
### Option 2: Check Web UI
Since SSH commands aren't working, check the Web UI directly:
1. **Port Forwarding Rules**:
- Settings → Firewall & Security → Port Forwarding
- Verify rules for 76.53.10.36 are **enabled**
2. **Firewall Rules**:
- Settings → Firewall & Security → Firewall Rules
- Check if "Allow Port Forward..." rules exist
- Verify they are at the **top** of the list
### Option 3: Use UniFi API
If SSH is limited, we could use the UniFi API to check configuration.
---
## Recommended Next Steps
Since automated SSH commands aren't working:
1. **Manual SSH Session**: Connect manually and run diagnosis commands
2. **Web UI Check**: Verify port forwarding and firewall rules in Web UI
3. **Rule Verification**: Ensure rules are enabled and in correct order
---
## Quick Web UI Checklist
- [ ] Port forwarding rules for 76.53.10.36:80/443 are **enabled**
- [ ] Firewall "Allow Port Forward..." rules exist
- [ ] Allow rules are **above** any block rules
- [ ] Rules are saved and applied
---
**Status**: SSH access available but automated commands need manual execution