# Community Support Setup Guide **Date**: 2026-01-26 **Network**: ChainID 138 (SMOM-DBIS-138) --- ## Overview This guide explains how to set up community support channels for Smart Accounts. --- ## Support Channels ### 1. Documentation **Primary Resources**: - User Guide: `docs/SMART_ACCOUNTS_USER_GUIDE.md` - Developer Guide: `docs/SMART_ACCOUNTS_DEVELOPER_GUIDE.md` - FAQ: `docs/SMART_ACCOUNTS_FAQ.md` - Troubleshooting: `docs/SMART_ACCOUNTS_TROUBLESHOOTING.md` ### 2. Community Forums **Options**: - Discord server - GitHub Discussions - Forum platform - Reddit community ### 3. Support Tickets **System**: GitHub Issues **Labels**: - `smart-accounts` - `bug` - `feature-request` - `question` - `documentation` --- ## FAQ Preparation ### Common Questions 1. **What are Smart Accounts?** - See FAQ document 2. **How do I create a Smart Account?** - See User Guide 3. **How do I use delegation?** - See Delegation Guide 4. **Troubleshooting issues?** - See Troubleshooting Guide --- ## Support Workflow ### 1. User Question - Check FAQ first - Check documentation - Search existing issues ### 2. Escalation - Simple question → FAQ/documentation - Bug report → GitHub issue - Feature request → GitHub issue - Complex issue → Support team --- ## Resources - [FAQ Document](./SMART_ACCOUNTS_FAQ.md) - [Troubleshooting Guide](./SMART_ACCOUNTS_TROUBLESHOOTING.md) - [User Guide](./SMART_ACCOUNTS_USER_GUIDE.md) --- **Last Updated**: 2026-01-26