# Incident Response Plan - Smart Accounts **Date**: 2026-01-26 **Network**: ChainID 138 (SMOM-DBIS-138) --- ## Overview This document outlines the incident response plan for Smart Accounts Kit integration. --- ## Incident Classification ### Severity Levels **Critical**: - Security breach - Funds at risk - System unavailable **High**: - Functionality degraded - Performance issues - Data integrity concerns **Medium**: - Minor functionality issues - Performance degradation - User experience issues **Low**: - Cosmetic issues - Documentation issues - Non-critical bugs --- ## Response Procedures ### Critical Incidents **Immediate Actions**: 1. **Pause System**: Pause affected contracts if possible 2. **Assess Impact**: Determine scope of issue 3. **Notify Team**: Alert on-call team 4. **Investigate**: Identify root cause 5. **Mitigate**: Take immediate mitigation steps **Communication**: - Notify stakeholders immediately - Provide status updates - Document all actions ### High Priority Incidents **Actions**: 1. **Assess Impact**: Determine affected users/features 2. **Investigate**: Identify root cause 3. **Mitigate**: Implement fixes 4. **Monitor**: Watch for resolution **Communication**: - Notify team - Update status page - Document issue --- ## Common Incidents ### Smart Account Creation Fails **Symptoms**: - Users cannot create accounts - High error rate - Transaction failures **Response**: 1. Check RPC endpoint status 2. Check EntryPoint contract 3. Check AccountFactory contract 4. Check gas prices 5. Implement fix ### Delegation Not Working **Symptoms**: - Delegations not granted - dApps cannot execute - High failure rate **Response**: 1. Check delegation framework 2. Check permissions 3. Check expiry times 4. Review recent changes 5. Implement fix ### Performance Degradation **Symptoms**: - Slow account creation - High gas usage - Timeout errors **Response**: 1. Check network status 2. Check RPC performance 3. Review recent changes 4. Optimize if needed 5. Scale infrastructure --- ## Escalation Path ### Level 1: On-Call Engineer - Initial response - Basic troubleshooting - Escalate if needed ### Level 2: Senior Engineer - Complex issues - Architecture decisions - Escalate if needed ### Level 3: Engineering Lead - Critical issues - Strategic decisions - External coordination --- ## Post-Incident ### Incident Review 1. **Root Cause Analysis**: Identify root cause 2. **Timeline**: Document incident timeline 3. **Impact Assessment**: Assess impact 4. **Lessons Learned**: Document learnings 5. **Action Items**: Create improvement tasks ### Documentation - Incident report - Root cause analysis - Action items - Timeline --- ## Prevention ### Monitoring - Set up alerts - Monitor metrics - Track errors - Review logs regularly ### Testing - Regular testing - Load testing - Security testing - Integration testing ### Documentation - Keep documentation updated - Document procedures - Maintain runbooks - Review regularly --- ## Resources - [Troubleshooting Guide](./SMART_ACCOUNTS_TROUBLESHOOTING.md) - [Monitoring Configuration](../config/monitoring-config.json) - [Security Audit Preparation](./SECURITY_AUDIT_PREPARATION.md) --- **Last Updated**: 2026-01-26