smoa/docs/security/SMOA-Incident-Response-Plan.md

SMOA Incident Response Plan

Version: 1.0
Last Updated: 2024-12-20
Status: Draft - In Progress
Classification: Internal Use

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Incident Response Overview

Purpose

This plan provides procedures for responding to security incidents affecting the Secure Mobile Operations Application (SMOA).

Scope

• Security incidents
• Data breaches
• Unauthorized access
• System compromises
• Policy violations
• Other security events

Incident Response Team

• Incident Response Lead: [Name/Contact]
• Security Team: [Team/Contact]
• Technical Team: [Team/Contact]
• Legal/Compliance: [Contact]
• Management: [Contact]

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Incident Classification

Severity Levels

Critical (P1)

• Active data breach
• System compromise
• Unauthorized privileged access
• Widespread authentication failure

High (P2)

• Potential data exposure
• Unauthorized access attempts
• Policy violations
• Security control failures

Medium (P3)

• Suspicious activity
• Minor policy violations
• Configuration issues
• Performance degradation

Low (P4)

• Informational events
• False positives
• Minor issues
• Routine maintenance

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Incident Response Phases

Phase 1: Detection

Detection Methods

• Automated Detection: Security monitoring systems
• Manual Detection: User reports, manual review
• External Reports: Third-party reports
• Audit Findings: Security audit findings

Detection Procedures

1. Monitor security events
2. Review security logs
3. Analyze anomalies
4. Investigate alerts
5. Validate incidents

Phase 2: Initial Response

Immediate Actions

1. Containment: Contain the incident
2. Documentation: Document initial findings
3. Notification: Notify incident response team
4. Assessment: Assess incident severity
5. Escalation: Escalate if necessary

Containment Procedures

• Isolate Affected Systems: Isolate compromised systems
• Disable Affected Accounts: Disable compromised accounts
• Block Network Access: Block network access if needed
• Preserve Evidence: Preserve evidence for investigation

Phase 3: Investigation

Investigation Procedures

1. Gather Evidence: Collect all relevant evidence
2. Analyze Data: Analyze collected data
3. Identify Root Cause: Determine root cause
4. Assess Impact: Assess impact and scope
5. Document Findings: Document investigation findings

Evidence Collection

• Logs: Collect all relevant logs
• Screenshots: Capture screenshots if applicable
• Network Traces: Collect network traces
• System State: Document system state
• Timeline: Create incident timeline

Phase 4: Eradication

Eradication Procedures

1. Remove Threat: Remove threat from system
2. Patch Vulnerabilities: Apply security patches
3. Update Configurations: Update security configurations
4. Revoke Access: Revoke unauthorized access
5. Verify Cleanup: Verify threat is removed

Phase 5: Recovery

Recovery Procedures

1. Restore Systems: Restore affected systems
2. Verify Functionality: Verify system functionality
3. Monitor Systems: Monitor for recurrence
4. Update Security: Enhance security controls
5. Resume Operations: Resume normal operations

Phase 6: Post-Incident

Post-Incident Activities

1. Incident Report: Create incident report
2. Lessons Learned: Conduct lessons learned review
3. Process Improvement: Improve processes
4. Training: Update training materials
5. Documentation: Update documentation

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Incident Response Procedures

Authentication Incidents

Unauthorized Access Attempts

1. Detect: Monitor authentication failures
2. Contain: Lock affected accounts
3. Investigate: Investigate access attempts
4. Remediate: Reset credentials, review access
5. Report: Report incident

Account Compromise

1. Detect: Identify compromised account
2. Contain: Immediately disable account
3. Investigate: Investigate compromise
4. Remediate: Reset credentials, review activity
5. Report: Report incident

Data Breach Incidents

Data Exposure

1. Detect: Identify data exposure
2. Contain: Contain exposure
3. Investigate: Investigate scope and impact
4. Remediate: Secure data, revoke access
5. Report: Report to authorities if required

Data Theft

1. Detect: Identify data theft
2. Contain: Contain theft
3. Investigate: Investigate theft
4. Remediate: Secure remaining data
5. Report: Report to authorities

System Compromise Incidents

Malware Infection

1. Detect: Identify malware
2. Contain: Isolate affected systems
3. Investigate: Investigate infection
4. Remediate: Remove malware, patch vulnerabilities
5. Report: Report incident

Unauthorized System Access

1. Detect: Identify unauthorized access
2. Contain: Isolate affected systems
3. Investigate: Investigate access
4. Remediate: Remove access, patch vulnerabilities
5. Report: Report incident

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Incident Reporting

Internal Reporting

Reporting Procedures

1. Immediate Notification: Notify incident response team immediately
2. Initial Report: Provide initial incident report
3. Status Updates: Provide regular status updates
4. Final Report: Provide final incident report

Report Contents

• Incident description
• Detection method
• Timeline
• Impact assessment
• Response actions
• Resolution status

External Reporting

Regulatory Reporting

• CJIS: Report to CJIS if applicable
• Data Breach: Report data breaches per regulations
• Law Enforcement: Report to law enforcement if required
• Other Authorities: Report to other authorities as required

Reporting Requirements

• Timeline: Report within required timeframe
• Format: Use required reporting format
• Content: Include required information
• Follow-up: Provide follow-up information as needed

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Incident Response Tools

Detection Tools

• Security monitoring systems
• Log analysis tools
• Intrusion detection systems
• Anomaly detection systems

Investigation Tools

• Forensic tools
• Log analysis tools
• Network analysis tools
• System analysis tools

Communication Tools

• Incident response platform
• Secure communication channels
• Notification systems
• Documentation systems

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Training and Exercises

Training Requirements

• Incident Response Training: Regular training for team
• Tabletop Exercises: Regular tabletop exercises
• Simulation Exercises: Simulated incident exercises
• Lessons Learned: Review lessons learned

Exercise Schedule

• Quarterly: Tabletop exercises
• Annually: Full simulation exercises
• After Incidents: Lessons learned reviews
• Ongoing: Training updates

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Incident Response Checklist

Detection Phase

• Incident detected
• Initial assessment completed
• Incident response team notified
• Severity classified
• Documentation started

Containment Phase

• Incident contained
• Affected systems isolated
• Affected accounts disabled
• Evidence preserved
• Containment documented

Investigation Phase

• Evidence collected
• Investigation conducted
• Root cause identified
• Impact assessed
• Findings documented

Eradication Phase

• Threat removed
• Vulnerabilities patched
• Configurations updated
• Access revoked
• Cleanup verified

Recovery Phase

• Systems restored
• Functionality verified
• Monitoring enabled
• Security enhanced
• Operations resumed

Post-Incident Phase

• Incident report created
• Lessons learned reviewed
• Processes improved
• Training updated
• Documentation updated

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References

• Security Architecture
• Threat Model
• Security Configuration Guide
• Operations Runbook

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Document Owner: Security Officer
Last Updated: 2024-12-20
Status: Draft - In Progress
Classification: Internal Use
Next Review: 2024-12-27