192 lines
3.2 KiB
Markdown
192 lines
3.2 KiB
Markdown
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# Incident Response Plan - Smart Accounts
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**Date**: 2026-01-26
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**Network**: ChainID 138 (SMOM-DBIS-138)
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---
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## Overview
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This document outlines the incident response plan for Smart Accounts Kit integration.
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---
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## Incident Classification
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### Severity Levels
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**Critical**:
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- Security breach
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- Funds at risk
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- System unavailable
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**High**:
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- Functionality degraded
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- Performance issues
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- Data integrity concerns
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**Medium**:
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- Minor functionality issues
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- Performance degradation
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- User experience issues
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**Low**:
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- Cosmetic issues
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- Documentation issues
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- Non-critical bugs
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---
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## Response Procedures
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### Critical Incidents
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**Immediate Actions**:
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1. **Pause System**: Pause affected contracts if possible
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2. **Assess Impact**: Determine scope of issue
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3. **Notify Team**: Alert on-call team
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4. **Investigate**: Identify root cause
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5. **Mitigate**: Take immediate mitigation steps
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**Communication**:
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- Notify stakeholders immediately
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- Provide status updates
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- Document all actions
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### High Priority Incidents
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**Actions**:
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1. **Assess Impact**: Determine affected users/features
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2. **Investigate**: Identify root cause
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3. **Mitigate**: Implement fixes
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4. **Monitor**: Watch for resolution
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**Communication**:
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- Notify team
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- Update status page
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- Document issue
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---
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## Common Incidents
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### Smart Account Creation Fails
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**Symptoms**:
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- Users cannot create accounts
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- High error rate
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- Transaction failures
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**Response**:
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1. Check RPC endpoint status
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2. Check EntryPoint contract
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3. Check AccountFactory contract
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4. Check gas prices
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5. Implement fix
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### Delegation Not Working
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**Symptoms**:
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- Delegations not granted
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- dApps cannot execute
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- High failure rate
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**Response**:
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1. Check delegation framework
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2. Check permissions
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3. Check expiry times
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4. Review recent changes
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5. Implement fix
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### Performance Degradation
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**Symptoms**:
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- Slow account creation
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- High gas usage
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- Timeout errors
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**Response**:
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1. Check network status
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2. Check RPC performance
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3. Review recent changes
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4. Optimize if needed
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5. Scale infrastructure
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---
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## Escalation Path
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### Level 1: On-Call Engineer
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- Initial response
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- Basic troubleshooting
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- Escalate if needed
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### Level 2: Senior Engineer
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- Complex issues
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- Architecture decisions
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- Escalate if needed
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### Level 3: Engineering Lead
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- Critical issues
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- Strategic decisions
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- External coordination
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---
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## Post-Incident
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### Incident Review
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1. **Root Cause Analysis**: Identify root cause
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2. **Timeline**: Document incident timeline
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3. **Impact Assessment**: Assess impact
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4. **Lessons Learned**: Document learnings
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5. **Action Items**: Create improvement tasks
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### Documentation
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- Incident report
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- Root cause analysis
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- Action items
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- Timeline
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---
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## Prevention
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### Monitoring
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- Set up alerts
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- Monitor metrics
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- Track errors
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- Review logs regularly
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### Testing
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- Regular testing
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- Load testing
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- Security testing
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- Integration testing
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### Documentation
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- Keep documentation updated
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- Document procedures
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- Maintain runbooks
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- Review regularly
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---
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## Resources
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- [Troubleshooting Guide](./SMART_ACCOUNTS_TROUBLESHOOTING.md)
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- [Monitoring Configuration](../config/monitoring-config.json)
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- [Security Audit Preparation](./SECURITY_AUDIT_PREPARATION.md)
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---
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**Last Updated**: 2026-01-26
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